• Any cancellation of reservation will incur in a penalty described on the following details:
Starting from reservation date until 16 days before Check In (before 14:00 hotel hour)
Free of charge
From 15 days until 8 days previously Check In (before 14:00 hotel hour)
Free of Charge
From 7 days until 4 days previously Check In (before 14:00 hotel hour)
30% Of total reservation amount
From 3 days until 0 days before Check In or “No Show”
100% Of total reservation amount
*This Cancellation Policies applies only with reservations confirm by the hotel, external reservations will probably show the own cancellation policies.
Cancellations must be notified by e-mail: email@example.com or via telephone (+506) 2645 5455, the cancellation will be confirmed by the reservations department. *Cancellations do not apply to special rates, offers or packages.